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when will I get customer support?

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Front Page Forums Problems when will I get customer support?

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    tony venegas
    May 26, 2015 at 7:20 pm

    I posted the following inqury 15 days ago and I have not got any
    response from Galleria support

    ‘m using your latest 1.4.2 but I encounter the following problem
    on mobile devices (touch laptops, tablets and smartphones) When the
    grid of thumbnails is visible on the stage, if I touch any
    thumbnail, the stage does not hide, though you can see the picture
    that is supposed to show appears under the semi transparent
    overlay. I think it might be an issue with the touchstart event. I
    tested your sample demo and it does not exhibit this problem. I
    know it must be something in my page, maybe another script
    conflicting with your plugin.

    you can see a test page here at this link (please use an Iphone
    or mobile phone to view or responsive view with your developers
    tools or Fire Fox

    I stripped pretty much everything that might have been interfering
    with your plugin but, still the stage is not hiding on touch of the

    help please, thank you

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