Your Cart

Galleria 1.4.2 not functioning properly on iOS devices

These forums are now closed to new replies / tickets.

Please open a support ticket from our new Support page.

Front Page Forums Problems Galleria 1.4.2 not functioning properly on iOS devices

  • gravatar
    Naomi Campbell
    August 26, 2014 at 9:11 pm

    Dear Galleria,

    http://www.titch.biz/gallery

    Up to 1.3.6, Galleria performed flawlessly in displaying my
    flickr set on my gallery page (see above for link). However after
    the Flickr API change, I downloaded 1.3.6. Since then, Galleria
    works fine on my mac and PC (latest Safari/Chrome), but fails to
    auto play on my iOS devices. Each thumbnail is highlighted, but it
    doesn’t activate the corresponding picture, nor do I have any
    manual functionality, i.e. the ability to select any images.

    Am I doing something wrong? I’d really like to regain galleria
    functionality on my iOS devices!

    I have now updated to 1.4.2 – but still the gallery doesn’t load
    on any iOS devices.

    Please let me know if you need me to send you any more
    information.

    Many thanks in advance,

    Naomi
    TITCH – Travelling Interactive Theatre for Children


    gravatar
    Galleria
    August 27, 2014 at 9:22 am

    The gallery works fine on my iOS simulator, I don’t have an iOS
    device handy at the moment.

    Could you please clear your cache to make sure there are no old
    conflicting files in your Safari?

    Also, make sure you have updated the theme files and not only
    the Galleria files.

    Jakob, Galleria Support


    gravatar
    Naomi
    August 27, 2014 at 10:53 am

    Thanks for your swift response Jakob.

    I had updated the classic theme (I checked by seeing in the code
    that it requires 1.4 or later), the flickr plugin and Galleria
    files to 1.4.2.

    Following your advice, I cleared the cache on my iPhone 4 – but
    unfortunately there was no change – the slideshow appears stuck at
    the first image, while the thumbnails continue to auto-play (along
    with descriptions). While it’s an older model, the software is up
    to date (7.1.2).

    For the purposes of comparison, I did try an iPhone 5 and it
    worked. I’ll test later on my iPad 4. If anyone else can try with
    their physical iOS devices, I’d be most grateful. Most of my
    traffic comes from traditional platform browsers (i..e. non-mobile)
    and these work fine, so it’s not a massive issue, it would just be
    nice for those occasional visitors to get the full experience.

    Anyway, thanks for an otherwise amazing product!

    Naomi
    TITCH – Travelling Interactive Theatre for Children


    gravatar
    Dave Mellett
    November 25, 2014 at 11:25 pm

    Same problem. Failing as described on mine and friends iPads and
    failing on iPhone 5. Works fine on PC and iMac.

    Galleria 1.4.2, latest themes, latest flickr plugin
    jQuery 1

    See abingerfair.com/photos


Galleria uses cookies to provide necessary site functionality. By using our website, you agree to our Privacy Policy. I understand