Your Cart

Reply To: A one-two Fatal error just when I was going to make it through!

These forums are now closed to new replies / tickets.

Please open a support ticket from our new Support page.

Front Page Forums Problems A one-two Fatal error just when I was going to make it through! Reply To: A one-two Fatal error just when I was going to make it through!

gravatar
riccardo rogazione
June 11, 2015 at 5:34 pm

I’ve tried several procedures as per your Knowledge Base,
regarding Fatal error: Could not extract sufficient width/height of
the gallery container. Traced measures: width:914px, height:
13px.

Tried option “responsive: true,”: no success;
tried option “trueFullscreen,”: no success;
treid setting width and then
tried setting height: Galleria.run(‘.galleria’, {
height: 0.5625 }); but no success.

Now, I don’t know what else I can do.
I may be wrong, but I don’t think it depends on my website layout
(responsive) as I’ve checked my .css as well.
Any chance of support from your team?
Thanks in advance.